Hourly Billing Sucks at Determining Value

Let’s pretend you are hiring someone to create a brochure for you. You get hourly rates for two workers. One is a college student charging $35/hr, and the other is an experienced professional who charges $75/hr. Because it sounds cheaper, you pick the college student.

After a few rounds of back and forth, you get the product – and the final bill. The college student says they took 15 hours to create the brochure and charge you $525. Meanwhile, in an alternate universe, you hired the professional, and they deliver you the flyer and a bill for 6 hours of work, or $450. Because of their experience, they get the job done more efficiently – and the product may well be higher quality. Now the ‘cheaper’ college student actually costs more.

Is the brochure worth $525 or $450? Probably neither. Its value lies in its worth to your business. Will a direct-mail campaign bring in 100 sales worth $50 each? If it can generate $5,000 in revenue, it may be worth more like $1,000 – especially if buying a higher quality design by an expert at designing for sales will convert more recipients into customers.

By the way, in this story, the professional estimated 5 hours, and the college student thought it would take 10. Neither was right, and it cost you more because of it. Project prices take variable costs out of the equation.

If you are a client, which type of work will you hire, hourly or project? If you are a freelancer or business, how will you price? It’s worth figuring out.

Free Worksheet

Before you talk to any agency, answer these 5 questions.

Most website projects go sideways because the foundational thinking never happened. This free worksheet surfaces what you actually need to know — before a dollar is spent.

Never Miss a Post

Get marketing insights and business strategy delivered to your inbox.

Related Reading

Share this article
LinkedIn
Threads
Facebook
X
Email
A man in a blazer and light blue shirt smiles at the camera, standing in front of an abstract watercolor background with beige and blue tones.

Written by Joel Miller

Joel is one half of The Sky Floor’s leap-day twin founding duo. He writes about marketing strategy, business operations, and the lessons learned from 15+ years of building digital partnerships.

KEEP READING

More from Our Ideas

Which experience is better for the customer?
A paper burst with the word bang on it showcasing the art of complete solutions for blowing up your business.
Is your service business stuck in 'good enough' mode, solving one problem only to leave another in its wake? Discover the untapped power of providing complete solutions, and learn how this simple shift could be the catalyst that makes your business truly thrive.

Thinking about your digital strategy?

If this resonated with you and you’re wondering how to apply these principles to your own organization, let’s talk.

>