Chicago and Northern Michigan
818-634-4364 | [email protected]
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Thomas Foods

November 2025

Project Description

Matthew, it was great connecting and hearing the full story behind your current website situation. You’ve clearly put a lot of time and effort into trying to get things where they need to be, and it’s frustrating when basic updates don’t get made or communication breaks down. We completely understand the need for a partner who’s responsive, detail-oriented, and actually delivers on the work — especially after the experience you’ve had. Our goal is to make this transition smooth, get the site into a professional, polished state quickly, and establish a dependable rhythm for ongoing maintenance.

Phase 1 – Initial Cleanup & Transfer

  • Full review and cleanup of the main Thomas Foods WordPress site (spacing, layout, mobile issues, navigation inconsistencies, image alignment, etc.).

  • Removal or temporary disabling of unfinished pages (News, Careers, Search, etc.) and setup of holding content or redirects as needed.

  • Secure migration of all active sites (Thomas Foods, Thomas Farms, Clayton’s Organic Beef, and Nature’s Reserve) from the current agency’s hosting to a dedicated DigitalOcean-based environment managed by The Sky Floor.

  • Setup of Cloudflare Enterprise layer for speed and protection.

  • Audit and verification of Google Analytics tracking.

Phase 2 – Ongoing Maintenance & Support

  • Monthly site updates, plugin and security maintenance.

  • Content edits and updates (new product photos, text changes, page additions).

  • Proactive monitoring and performance optimization.

  • Priority response for support requests.

  • Centralized hosting and billing for simplicity.

  • Strategic support, SEO work, and monthly analysis of Analytics for Thomas Food and Farms (not required for Nature’s Reserve and Claytons)

About Us

The Sky Floor was founded in 2009 by Alan and Joel Miller with the purpose of creating original designs, custom websites and creative content for businesses and non-profits.

We have had the chance to work with a wide variety of Churches, non-profits and businesses. From Fortune 500 company Pitney-Bowes to local plumbers. We enjoy learning about different organizations and how they run.

We view every element of operating as marketing, as a chance to tell the story of why you do what you do.

Marketing is more than flyers or ads.

It is how your people interact with your customers. It is how your website is designed and functions. It is figuring out the best flow for your space. 

In short it is caring about what you do.

We join your team to define and meet these goals.

Our Team

At The Sky Floor there are no sales people. You collaborate directly with your designers and developers. This means you get a consistent approach and realistic expectations. We have different roles but collaborate within our strengths and weaknesses. A two person team dedicated to quality and creativity.

Alan Miller

Position : Designer / Developer
Experience : 18 years

Alan started creating websites for clients when Flash was still alive and kicking. 

He is well versed in coding PHP, html, CSS, Javascript. Alan has worked extensively in Craft, Expression Engine, Monk, Drupal, WordPress and Magento, among others. 

Design is just as important to him as good code. He enjoys the challenge of creating user friendly designs that function beautifully. 

“Design isn’t just how it looks, it is how it works.”

Joel Miller

Position : Project Manager / Design / Marketing
Experience : 14 years

Joel handles most of the communication and scheduling. He also works on designing, WordPress, eCommerce and marketing efforts including Adwords and Analytics. The Sky Floor also offers video and audio production.

Joel has 15 years experience creating original video and audio content on The Sky Floor’s studio equipment. He is proficient in Avid Media Composer, Pro Tools and Final Cut Pro.

“It is not just where you end up, how you get there that matters.”

Hover images for details.

Our Process
(For Web Builds)

Web design is not just about what is trending or cool, it is a collaborative process of creating a welcoming, informative experience which conveys who you are.
1

Initial Concepts

Our unique approach begins with crafting 2-3 distinct live design concepts. Instead of static mockups, we believe in providing a tangible experience. This allows you to truly visualize the end product from the get-go.

2

Responsive Preview

In today’s multi-device world, responsiveness isn’t just a luxury; it’s a necessity. Our live designs will give you an immediate sense of how the website will adapt across different devices, ensuring a seamless user experience. While our initial designs aren’t 100% optimized for mobile, they will be 80%+ there to give a live feel for the website.

3

Refinement in Real-Time

The advantage of working live is twofold: It accelerates the feedback loop, and it streamlines the transition from design to development. Once we settle on a design, we’re already poised to leap into full-scale development without missing a beat.

4

Collaborative Content Crafting

Partnering with you, we’ll weave a compelling narrative that resonates with your brand values and objectives. While we need your subject matter knowledge to write the content, our combined expertise ensures that every word, image, and design element aligns perfectly with your vision and drives the intended outcomes.

5

Development Timeline

The typical duration of our development process is three months. However, the key to a successful and timely project lies in collaboration. An active feedback loop with you ensures that we remain aligned at every stage, resulting in a final product that truly reflects your vision and serves your business goals.

6

Rigorous Testing

Before your website sees the digital light of day, it undergoes meticulous testing. From cross-browser compatibility to mobile responsiveness, we ensure that the user experience is seamless, regardless of where or how users access it.

7

Launch: Seamless Transition

Our launch process is designed for minimal disruption. With careful planning and execution, we ensure that transitioning your new website to a live environment is smooth and hassle-free.

8

Monitoring & Immediate Action

The initial days post-launch are crucial. We closely monitor the website’s performance and user interactions, ready to address any unexpected challenges or opportunities that may arise.

Any maintenance plans start after your post launch support.

Pricing

Prices are for the project and are fixed. We try to offer the maximum value for the contract. We believe this allows us to work as collaborative team members and reduces your risk in taking on an independent contractor. Payment is issued at the beginning of each month.

Monthly Marketing Support

Start Up Fee

One time fee for transfering and fixes
$ 2,500
  • Transfer all sites
  • Fixes for design issues, UX evaluation, and Analytics set up
  • Setup of Hosting
  • Setup of Cloudflare
  • Additional fixes based on kick off call

Ongoing Support

3 Month Contract then Month to Month
$ 2,000 / month
  • Includes High Performance Hosting
  • Maintain Websites Going Forward
  • Content and maintenance updates
  • Ongoing tweaking of SEO and Analytics Set Up for Thomas Foods and Farms
  • Analytics Reporting for Thomas Foods and Farms
  • Responsive Security Updates
  • 72 hr or less turnaround for most tasks
  • 1 meetings/consultations a month

Superlatives

4.8/5
We have a 4.8 on Google with 31 reviews and counting.

Terms And Conditions

Some simple terms and conditions that go along with the acceptance of this proposal.
We don’t think web projects need complex contracts. Please let us know if you have any questions!

Warranties by The Sky Floor

The Sky Floor represents and warrants to Client that it has the experience and ability to perform the services required by this Agreement; that it will perform said services in a professional and competent manner; that it has the power to enter into and perform this Agreement. However, the Client will not determine or exercise control as to general procedures, formats or sub-contracting necessary to have these services meet Client’s satisfaction.

Completion Date (When Required)

The Sky Floor, LLC and the Client must work together to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design Project no later than 28 days after Client has submitted all necessary materials. 

Confidentiality

In the course of the Collaboration under this Agreement, a Party (“Receiving Party”) may learn about or come into possession of “Confidential Information” (as defined below) about the other Party or its affiliated organizations or individuals (“Disclosing Party”). The Sky Floor and Client agree not to disclose any Confidential Information and promise to take all reasonable precautions to prevent its unauthorized dissemination, both during the term of this Agreement and thereafter.  The Receiving Party agrees to limit disclosure of any Confidential Information to only those employees and agents of The Sky Floor or Client who have a need to know the information.  The Receiving Party also agrees not to use any Confidential Information for its own benefit or for the benefit of anyone other than the Disclosing Party.  The Parties acknowledge that all Confidential Information is and remains the property of its owner and that no license or rights in the Confidential Information has been or is granted under this Agreement. Receiving Party agrees to return all Confidential Information to the Disclosing Party upon request. For purposes of this Agreement, “Confidential Information” includes, but is not limited to, all information relating to business plans, financial data and budgets, funding, donors, personnel data, employee compensation and benefits information, trade secrets, details of contracts, pricing policies, operational methods, and marketing or public relations plans or strategies related to the business or affairs of The Sky Floor, Client and/or their affiliated organizations or individuals. “Confidential Information” also means any information that derives economic value from not being known to the general public or to others who could obtain economic value from its disclosure or use, which the owner takes reasonable efforts to protect the secrecy of, and any information that could be embarrassing or detrimental to the owner if disclosed publicly. 

Governance

This agreement shall be governed by and construed in accordance with the laws of the State of Michigan. Any litigation pertaining to this agreement shall be filed and heard only in either a state or federal court located in Michigan and each party here to hereby submits to the personal jurisdiction of any such court.

Copyrights and Trademarks

The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to The Sky Floor, LLC for inclusion in the Web Design Project are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, indemnify The Sky Floor, LLC and its subcontractors from any liability.

Project Copyright

The client will be provided with source code for web sites developed, and will retain the right to use and modify the source code for their own purposes. Unless otherwise agreed in writing, clients will not have the right to re-sell any web site product developed by The Sky Floor, LLC, or use the source code provided as the basis for development of future products for anything other than the client’s own use.

Timely Payments

Final payment shall be due, upon Client’s acceptance of the deliverable.

Payments are 50% at signing, 50% upon completion unless otherwise noted. In order for The Sky Floor, LLC to remain in business, payments must be made promptly. If an amount remains delinquent 30 days after its due date, an additional 1.5% penalty will be added for each month of delinquency. 

Acceptance of Proposal

Fill out the form, select the options from the proposal you would like to book and press the button. You will be emailed a date stamped copy of the submission.

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Email
818-634-4364 | [email protected]