the sky floor

Ideas

We all have a lot of ideas. But what good are they if we never share them. 

These ideas are about you. We have learned a lot over the last decade in this business and we want to share that knowledge with you! 

Everything Else...

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Fast Company has a great piece on employee engagement. Creating a fulfilling leadership atmosphere is critical to the productivity, engagement and long term happiness of your employees. “Without exception, bosses predominantly concerned about their own needs create the lowest levels of employee engagement. Going forward, having an authentic advocacy for the development and success of …

Engagement at Work Read More »

I think we need to redefine what a product is in our collective minds. It is very easy to think of a product as physical good that we can hold and interact with. The rules of product development can and should apply to all layers of a business. At the end of the day your …

What is a product? Read More »

This is not at all the best way to go about this. Instead of this approach, a simple sign during peak hours near the register communicating a time limit will suffice. This approach is passive aggressive, hoping to influence behavior by taking away a feature. After all, this business is not having an issue with …

How you say it… Read More »

A new study shows that music can have a great impact on the experience of people eating at restaurants. Click the button below to read the article over on Discovery.com. Take care that the music you play at your business reflects your concept and the experience you want your customers to have. Music reflects and also …

Music Matters Read More »

Clean Your Bathrooms
Last spring I was in the bathroom at a movie theater at 10:13 pm and saw this in the bathroom in plain view. Typically trash negligence is not time stamped, note the 11am time printed on the ticket. 10 hours is too long for trash to stay in one place at your business. A big …

Clean Your Bathrooms Read More »

The blog will be a place to feature business advice from around the web. We will also be showcasing our own work and philosophy. My personal favorite will be sharing personal stories focused around amazing or subpar service experiences. Stay tuned!